Dental Scheduling Coordinator
Benefits include vacation, SL, holiday pay, medical, and 401K.
Fun upbeat atmosphere, long standing patients and practice looking for a Scheduling Coordinator. This role is responsible for managing daily schedules, appointments, meetings, and service calls while ensuring efficient coordination with patients, clients, and team members. Duties include confirming appointments, resolving scheduling conflicts, and maintaining accurate records through spreadsheets, data entry systems, and word processing software. The position requires the ability to prioritize urgent requests, proactively adjust schedules as needed, and provide exceptional customer support. Additional responsibilities include handling front desk operations such as greeting visitors, answering multi-line phone systems with professionalism, directing calls appropriately, and assisting with office administration tasks including filing, proofreading documents, and organizing client information for efficient access and record management.
The ideal candidate will have proven clerical or administrative experience in an office setting and possess strong organizational skills. Experience with Dentrix software, or a similar CRM system, is preferred, along with the ability to manage multi-line phone systems and provide exceptional customer service over the phone. Candidates should demonstrate strong computer literacy, including accurate data entry, file management, and proficiency with scheduling software. Previous experience in a front desk or personal assistant role is highly desirable. The longest-tenured employee has been with the practice for 21 years, reflecting a stable and positive work environment.
Position is available because the current Schedule Coordinator has accepted a position closer to home, creating an opening for a new team member to join the practice.
